413 Technology LLC

Privacy Policy

This document is under final review. It takes effect on publication, and the effective date will appear here.

1. Introduction

413 Technology LLC ("Company," "we," "us," or "our") operates the organized.law website and document preparation service (the "Service"). We understand that the information you share with us is highly sensitive — it includes financial records, personal history, and details about your family. We take that responsibility seriously.

This Privacy Policy describes:

  • What information we collect and why
  • How we use and store your information
  • Who we share it with (and who we don't)
  • Your rights regarding your information
  • How we protect your information

By using the Service, you agree to the collection and use of information as described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration Information:

  • Your name (first and last)
  • Email address
  • Password (stored in hashed form — we never store plaintext passwords)

Questionnaire Responses (Phase 1 Interview):

  • Information about your legal matter type (divorce, dissolution, legal separation)
  • Whether you own real property, vehicles, financial accounts, retirement accounts, investment accounts, business interests, and other assets
  • General information about your income sources and employment type
  • Whether you have minor children
  • Whether you have debts, bankruptcy history, or other relevant circumstances

This information is used exclusively to generate your personalized document checklist and does not include specific account numbers, property addresses, or other identifying financial details at this stage.

Document Classification Information (Phase 2 Intake):

  • Classification of your specific retirement accounts (e.g., 401(k), pension, IRA)
  • Classification of investment accounts (e.g., brokerage, cryptocurrency)
  • Identification of government benefit types you receive

Uploaded Documents: Documents you upload to the Service may include, but are not limited to: tax returns, bank and financial account statements, retirement account statements, investment account statements, property records, vehicle titles, business records, insurance documents, debt statements, and documents related to your minor children's health insurance and parenting arrangements.

These documents are stored securely and are never reviewed by Company personnel except in the case of a specific technical support request you initiate.

2.2 Information Collected Automatically

Usage Data: When you use the Service, we may collect information about your interaction with the Service, including pages visited, features used, and actions taken. This information is used to improve the Service and diagnose technical issues.

Device and Connection Information: We may collect information about the device and browser you use to access the Service, including IP address, browser type, and operating system. This information is used for security and fraud prevention purposes.

Cookies and Similar Technologies: We use cookies and similar technologies to maintain your session and authenticate your account. We do not use advertising cookies or tracking cookies that follow you across other websites. See our Cookie Policy for more details.

2.3 Information We Do Not Collect

  • We do not collect Social Security numbers, account numbers, or other highly sensitive identifiers through our questionnaires (these may appear in documents you upload, which are stored securely)
  • We do not collect payment card information directly — all payment processing is handled by our payment processor, Stripe, which is PCI-DSS compliant
  • We do not collect information from children directly — information about your minor children is collected from you as the parent/guardian

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide the Service:

  • Generating your personalized document checklist based on your questionnaire responses
  • Storing and organizing documents you upload
  • Assembling your DCDS-formatted PDF binder
  • Managing your account and subscription

To Communicate With You:

  • Sending transactional emails (account confirmation, password reset, document upload reminders, binder completion notifications)
  • Responding to your support inquiries
  • Sending service-related announcements

We do not send marketing emails without your explicit consent. If we introduce a marketing email program, you will be given the opportunity to opt in.

To Secure and Improve the Service:

  • Detecting and preventing fraud, abuse, and unauthorized access
  • Diagnosing technical problems
  • Analyzing usage patterns to improve the Service

To Comply With Legal Obligations:

  • Responding to lawful requests from law enforcement or regulatory authorities
  • Enforcing our Terms of Service

4. How We Share Your Information

We take the confidentiality of your information extremely seriously. We do not sell, rent, or trade your personal information or Your Content to any third party.

We share information only in the following limited circumstances:

Service Providers: We share information with third-party vendors who help us operate the Service. These vendors are contractually required to protect your information and may only use it to perform services on our behalf. Current service providers include:

  • Supabase — database storage, file storage, and authentication infrastructure
  • Vercel — web hosting
  • Stripe — payment processing (receives only the information necessary to process your payment; does not have access to your documents)
  • Postmark — transactional email delivery (receives only your email address and the content of transactional emails)
  • Railway — document processing infrastructure (PDF assembly worker; operates under the same security environment as Supabase)

Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process (such as a subpoena or court order). To the extent permitted by law, we will attempt to notify you before disclosing your information in response to a legal request.

Note: Documents you upload to organized.law are not protected by attorney-client privilege. See the No Attorney-Client Relationship notice for full details.

Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

With Your Consent: We will share your information with third parties when you give us explicit consent to do so.

We Do Not Share With:

  • Advertisers or advertising networks
  • Data brokers
  • Your spouse, attorney, or any party to your legal proceeding (unless you explicitly authorize it)

5. Information About Your Children

In the course of using the Service, you may provide information about your minor children — specifically in connection with parenting arrangements and health insurance documentation. This information is:

  • Collected from you as an adult user, not directly from your children
  • Used solely to generate the relevant document prompts for your legal matter
  • Subject to the same security and confidentiality protections as all other information in your account
  • Not shared with any third party except as described in Section 4

We do not knowingly collect personal information directly from children under the age of 13. The Service is not directed to children.

6. Data Security

We implement and maintain commercially reasonable technical and organizational security measures to protect your information, including:

Encryption:

  • All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security)
  • Documents and other data stored in our systems are encrypted at rest

Access Controls:

  • Your documents are stored with row-level security controls that restrict access to your account only
  • Company personnel cannot access your documents except in limited technical support circumstances
  • Our PDF assembly system accesses your documents only for the purpose of generating your binder and does so through a secure, isolated process

Authentication:

  • Passwords are hashed using industry-standard cryptographic algorithms before storage
  • Email confirmation is required to activate new accounts
  • Two-factor authentication (via email verification code) is required for all accounts to protect access to your documents

Infrastructure:

  • We rely on Supabase's enterprise-grade security infrastructure for database and file storage
  • All infrastructure providers are selected for their security credentials and compliance certifications

Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of your information. In the event of a security breach that affects your personal information, we will notify you as required by applicable law.

7. Data Retention

We retain your account information and Your Content for as long as your account is active. Following cancellation or account deactivation:

  • We will retain your data for 90 days following cancellation to allow you to download your documents and binder
  • We will notify you by email at day 60 that your documents will be permanently deleted in 30 days if your subscription is not renewed
  • After the 90-day period, your documents and uploaded files will be permanently deleted from our active systems
  • Deleted data may persist in encrypted backup systems for up to an additional 90 days before being purged from backups
  • Account registration information (name, email) may be retained for a reasonable period for fraud prevention and record-keeping purposes
  • Billing records are retained for up to 7 years as required by applicable tax and accounting law
  • If you request deletion of your account, we will delete or anonymize your information within 30 days of your request, subject to any legal retention obligations (including litigation hold requirements)

8. Your Rights

Depending on where you live, you may have certain rights regarding your personal information:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Correction: You may request that we correct inaccurate information about you.

Right to Deletion: You may request that we delete your personal information. Note that we may be unable to delete information that we are required to retain by law or that is necessary to complete a transaction you initiated.

Right to Data Portability: You may request a copy of your uploaded documents in their original format at any time while your account is active.

Right to Opt Out of Marketing: We will not send you marketing communications without your consent. You may opt out of any marketing communications at any time.

California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

Other State Laws: We will honor privacy rights granted to residents of other states as those laws take effect, including Virginia, Colorado, Connecticut, and others.

To exercise any of these rights, contact us at comms@organized.law.

9. Cookies

We use essential cookies to operate the Service — specifically to maintain your authenticated session so you can remain logged in as you navigate the portal. We do not use:

  • Advertising cookies
  • Third-party tracking cookies
  • Analytics cookies that report to external services

You may disable cookies in your browser settings, but doing so will prevent you from using the Service as authentication requires cookies.

10. Third-Party Links

The Service may contain links to third-party websites (such as your bank's website or document download portals). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

413 Technology LLC d/b/a organized.law Email: comms@organized.law

For urgent security concerns, please include "SECURITY" in the subject line.

Draft prepared for attorney review — not for publication without revision.